Clients will now see a side panel displaying a holistic view of an entity as part of their review experiences. This panel includes information about the entity’s PII, Published Attributes (if present), and Entity Fraud score (if present), helping to provide additional context for reviews.

To get started with this feature:

For evaluations or cases, click on the entity name box in the top left hand corner to summon the pane.

For applications or alerts, click the ellipses next to the entity name and select "View Entity Info". 

In order to view the regular entity page from alerts / applications, click "View Full Entity Profile" within the summoned entity pane.

Clients can now export a CSV report directly from the Review Queue for their reporting needs. This self-service option allows clients to access the data they need more efficiently.

To get started, navigate to the Review Queue page and apply any filters you’d like to help narrow down the data you’d like to export. Any filters that you apply on the Review Queue page will also be applied to the export. Click on the Export CSV button on the top right of the page to download the file. Please note that the maximum number of rows we support is 10,000.

Safely experiment with new risk strategies including new data sources* without adversely impacting your end users using Shadow Testing, our newest addition to the Testing Suite. This feature is available exclusively for clients on Journeys.

Shadow Testing allows you to make changes to your risk policy using production-level data against the policy which is already live - all in parallel and in real-time without impacting production decisioning. It eliminates performance issues and gives you an accurate view into the expected outcomes and impacts of varying risk strategies before deploying into production.

To get started, navigate to the Journey builder and click the ‘Test’ button on the top right to open up the Testing Suite. Select ‘Shadow Testing’ and configure the test to your specifications.

*Note that testing certain data services may incur charges. Please reach out to your Alloy representative prior to using Shadow Testing to test a new data service.

Clients on Journeys can now learn more about their Journey’s architecture with our interactive Journey Developer Guide and be equipped to autonomously integrate with Journeys and reduce potential errors.

With this new tool, you’ll be able to:

• see explanations for your Journey Architecture, including descriptions of each node, branch, and webhooks
• run a sandbox Journey Application step by step through each node in a Journey Branch
• see sample payloads
  • customize and validate the sample payloads
  • payloads can be copy and pasted into terminal to run, or be run directly via the Develop Guide panel.

To get started, navigate to your Journey’s Graph view, click the ellipses button on the top right, and select ‘Developer Guide’ to see the Developer Guide panel.

Ongoing Monitoring clients can now get real-time updates from Alloy on cases using case webhooks. These webhooks contain overview information about a case that can be triggered on case creation or case status updates. Please refer to our external docs for more information.

Clients on Journeys can now autonomously access any historical rest results in a single place with the Test History page. This page includes information about tests run through the Testing Suite including: when a test was run, the type of test, the status of the test and the results of the test.

In order to access the Test History page, navigate to the Journeys page, select a Journey and click on the Test History tab to dive into the results.

NeuroID's behavioral risk service is now available via the Alloy web SDK for clients to use to prevent fraud. Clients can easily integrate it via the Alloy SDK in their account opening flow to track a user's behavior and send it to Alloy to be decisioned upon.

Please reference Alloy’s API docs or reach out to your CSM help on setup.

Clients can now use the Alloy SDK to integrate TruValidate’s third party device risk to prevent fraud.

The Alloy SDK makes it easy for clients to integrate third party services without the need for extensive development effort. Please note, clients will still need to integrate separately to first party device risk (reverse proxy).

Please reference Alloy’s API docs or reach out to your CSM help on setup.