Product Updates

Self-serve attribute management in the Partner Center

 

 

You can now create and manage the attributes that turn Partner Solution data into decision-ready values in your workflows.

You can now browse, create, and manage solution attributes from each integration page within the Partner Center. Attributes translate raw JSON from a partner solution's API response into clean, usable values you can reference in workflow rules. Until now, creating or changing them required Alloy involvement. This update puts that control in your hands.

With the Attribute Tool, you can:

  • Leverage pre-built attributes from Alloy: Get started faster with a library of pre-built attributes for every partner integration, alongside your custom ones. Filter to see which are active in your workflows to make it simpler to audit and refine your decisioning logic.
  • Build custom attributes: Create attributes tailored to your needs, validated as you go. Load a sample API response, test your selector, and confirm everything resolves before saving. Custom attributes stay private to your account.
  • Transform complex data with JQ: Parse arrays, handle nested fields, and apply custom transformations with JQ expressions.
  • Track every change: Each integration includes a changelog that records what changed, when, and by whom, including field-by-field before/after values.

To get started, go to the Partner Center  in your dashboard, select a solution, and open the new ‘Attributes’ tab. Admin roles have access by default, and permissions can be managed per role in Settings. You can find more details in this guide.

AI Assistant in-platform landin

AI Assistant Homepage

Alloy's AI Assistant now has a dedicated landing page in the platform, making it easier to explore available use cases and identify where AI-powered automation can fit into your workflows.

Browse starting points across use cases like KYC and AML Investigations. Each page outlines what AI Assistant can do, what it can automate, and how it can be customized to your workflow, with the option to request more information or a POC directly from the page.

The new AI Assistant menu item is available in the main navigation for all Alloy clients.

Default Expiration in Journeys

What's changing?
Journeys will now enforce an expiration window on two node types that previously did not require expiration:

  • Step-up nodes: a default expiration window of 14 days is applied to all new nodes. Users can edit the value from the node's modal, but can no longer remove the expiration entirely.
  • End user action nodes: a default expiration window of 14 days is applied to all new nodes. Expiration is still optional for other action nodes (review, service, event).  We also made it so that end user action node expiration is more granular, down to the minutes instead of just days.


Why?
Step up requests and end user actions with no expiration (or an easily-removed one) can sit open indefinitely and cause confusion in application queues.

What we shipped (May ‘26 - July ‘26)

2026 July product updates alloy blog

A more powerful (and auditable) AI Assistant, self-service login aggregations, faster Journeys, and more. Catch up on everything we shipped in July.

New Sidebar Navigation

Nav Diff

We've redesigned the sidebar to help your team navigate the Alloy platform more efficiently. The updated layout groups related actions together, introduces a clearer hierarchy, and improves readability in the collapsed state, making it easier to find what you need with fewer clicks.

What's new

  • A clearer hierarchy: Related pages and tools are now grouped together, reducing the time spent searching across the platform.
  • Improved readability: Clearer labels and organization make the collapsed navigation easier to scan without expanding the sidebar.
  • Switch environments more easily: Move between environments directly from the sidebar with fewer clicks. 

If you'd like more time to adjust, you can switch back to the previous navigation from the new Beta Features tab in Settings. This option will be available until October 28, 2026.

Filter and Export Fraud Attack Evaluations

Filter and Export Fraud Attack Evaluations

You can now filter the Evaluations queue by FAR Token to isolate and export all Evaluations tied to a specific fraud attack. 

To get started, find the FAR Token from the Fraud Attack Radar chart on the Workflow Analytics page, navigate to the Evaluations queue, open the filter panel, select it as a filter criteria, and click 'Export CSV'.

Application Entity Outcomes

Introducing Application Entity Outcomes in the Application Queue

You can now view single and multi-entity Application Entity Outcomes directly from the Application Queue — with powerful new filtering options to surface exactly the results you need.

Workforce Analytics

Managing your team's performance and queue capacity just got a lot easier.

We're excited to introduce Workforce Analytics, your new tool for tracking agent and team performance directly within Alloy. Workforce Analytics gives Agent and Operations Managers visibility into team performance, queue volumes, and individual output, so you can make smarter staffing decisions and keep queue wait times down, without relying on manual reports.

With Workforce Analytics, you can:

  • Measure agent performance: Track individual output to identify top performers and surface coaching and training opportunities across your team.
  • Understand team capacity: Monitor overall review volumes and estimate team capacity to make more informed staffing decisions.
  • Act on top KPIs: Access high-level insights with deep-links into specific sections so you can quickly get to the data that matters most.

Workforce Analytics is available for accounts utilizing Journeys and roles with the "Agent can view workforce analytics" permission enabled. To get started, navigate to the Analytics section in your Alloy dashboard.

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